Privacy Policy

SOHAR FLOUR MILL’S COMMITMENT TO PRIVACY

Your privacy is important to us. This Privacy Policy explains how we protect your privacy when you visit our website. This Privacy Policy describes what types of information we gather and track when you use our website, how this information is used and with whom it is shared. If you have any questions about this Privacy Policy, please contact us. This site is operated by the Sohar Flour Mill Company to which the content of the site is directed. Sohar Flour Mills Company is referred to in this Privacy Policy as “We,” “Us,” and “Our”.

SCOPE OF THIS PRIVACY POLICY

This Privacy Policy covers the “personal information” we collect through our website. “Personal information” is information that identifies you personally, either alone or in combination with other information available to us. Examples of personal information include your name, contact details, job applications and information about the pages you have viewed and the path you have taken through our website.

YOUR CONSENT

Please take a few minutes to review this Privacy Policy. By accessing or using this site, you are consenting to the collection, use and disclosure of your personal information as set forth in this Privacy Policy.

IF YOU DO NOT CONSENT TO THE COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS SET FORTH IN THIS PRIVACY POLICY, PLEASE EXIT AND DO NOT USE THIS SITE.

CHANGES TO THIS PRIVACY POLICY

As we add new features and functions to our website, we may need to update or revise this Privacy Policy. We reserve the right to do so, at any time and without prior notice, by posting the revised version on our website. These changes will be effective as of the date we post the revised version on our website. They will apply only to the personal information we collect after we have posted the revised version. Your use of our website following any such change constitutes your consent to the terms of the revised Privacy Policy. For this reason, it is important to review this Privacy Policy regularly.
If we modify this Privacy Policy, we will provide a notice at the top of this Privacy Policy for at least 30 days after the new effective date, so that you can see at a glance whether our Privacy Policy has changed since your last visit. You may access the current version of this Privacy Policy at any time by clicking on the link marked “Privacy Policy” at the bottom of each page on our website.

PRIVACY NOTICES

This Privacy Policy may be supplemented or amended from time to time by “Privacy Notices” posted on our website. Generally, Privacy Notices provide details about the personal information we collect on particular pages or particular areas of the website, why we need that information, and choices you may have about the ways we use that information.

WHAT PERSONAL INFORMATION DO WE COLLECT THROUGH OUR SITES?

We collect the personal information you knowingly provide (using your mouse and keyboard) when you use our website. For example, if you communicate with us using the “Contact Us” feature, we collect the information you provide when you complete the “Contact Us” form.
Please be aware that if you do not provide us with mandatory fields we will not be able to provide you with the service or to fulfil your request.
From time to time, we may supplement the information you give us with information from other sources, such as information validating your address, information based on your zip code, or information about your business. We may also supplement the information you give us with information we collect from you through other Sohar Flour Mills social platforms.
We collect information that is sent to us automatically by your Web browser. This information typically includes your IP address, the identity of your Internet Service Provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. An “IP address” is a unique number that is automatically assigned to your computer when you connect to the Internet. It is used to identify your computer’s “location” in cyberspace, so that the information you request can be delivered to you. If you use a dial-up connection or a connection that assigns dynamic IP addresses, your computer will be assigned a new IP Address each time you connect to the Internet. If, however, your computer is permanently connected to the Internet using a static IP address, the IP address assigned to your computer will generally be the same each time you use your computer. Although it does not identify you by name, we treat your IP address as your personal information.
You should be aware that when you respond to an electronic communication you receive from us, for example, by opening an email, downloading images or clicking on a link on our website, your browser tells us that you (or someone using your email address) has done so.
We use this information to improve our marketing efforts. In addition, we review our server logs – which contain visitors’ IP addresses – for security and fraud prevention purposes. If criminal activity is suspected, we may share our server logs and the personal information we have collected through this website with the appropriate investigative authorities who could use that information to trace and identify individuals.
A cookie is a small file sent by a website and stored on a user’s computer which enables the website to remember information about you and your preferences. We use "cookies" and other Web technologies in a number of ways. For example, we may use these technologies to
- Collect information about the ways visitors use our website – which pages they visit, which links they use, and how long they stay on each page;
- Support the features and functionality of our website – for example, to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits to our website;
- Personalize your experience when you use our website;
- Measure the success of our web or email advertising.
Some of these uses may involve the use of “third party cookies”; that is, cookies that are set by software used by one of our service providers, such as to carry out statistical analysis of page use, page interactions and paths through the site, or for the purposes of serving internet advertisements using an online advertising supplier.
Generally, the information we collect using these Web technologies does not identify you by name. If, however, you have created a user identity, for example, by signing up to use a password-protected area on our website, we may link the information we collect using Web technologies to other information that identifies you personally.
If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. You may also delete our cookies as soon as you leave or website. Although you are not required to accept our cookies when you visit our website, if you set your browser to reject cookies, you will not be able to use all of the features and functionality of our website.

HOW DOES SOHAR FLOUR MILLS USE YOUR PERSONAL INFORMATION?

Generally we use the personal information we collect through our website
- to provide the information and services you request;
- for security, credit or fraud prevention purposes;
- to provide you with effective customer service;
- to provide you with a personalized experience when you use our website;
- to display personalized advertising when you visit our website;
- to contact you with special offers and other information we believe will be of interest to you;
- to contact you with information and notices related to your use of our website;
- to invite you to participate in surveys and provide feedback to us;
- to better understand your needs and interests;
- to improve the content, functionality and usability of our website;
- to improve our products and services;
- to improve our marketing and promotional efforts;
- for any other purpose identified in an applicable Privacy Notice or other agreement between Sohar Flour Mills and you.

TO WHOM DO WE DISCLOSE PERSONAL INFORMATION?

We may share the personal information we collect through our website as described below:
Our Service Providers. We share personal information with companies and organizations, including subsidiaries and other business entities controlled by Sohar Flour Mills that perform services on our behalf, for example, companies that provide website support services to us.
We may share your personal information within Sohar Flour Mills (that is, among the business units within Sohar Flour Mills) and with any of our affiliates where there is a “need to know” for the purposes set forth in this Privacy Policy.
Sohar Flour Mills may decide, for strategic or other reasons, to sell, buy, merge or otherwise reorganize one or more of its businesses. A transaction of this type may involve the disclosure of personal information to prospective purchasers.
Your personal information may be transferred to a company that has acquired the stock or assets of Sohar Flour Mills or one of our business units, for example, as the result of a sale, merger, reorganization or liquidation.
Compliance with Laws and Protection of Our Rights and the Rights of Others. We may disclose personal information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose personal information to prevent or investigate a possible crime, such as fraud or identity theft; to enforce or apply our online terms of use or other agreements; or to protect our own rights or property or the rights, property or safety of our users or others.
As Described in a Privacy Notice, we reserve the right to disclose your personal information as described in any Privacy Notice posted on the web page where you provide that information. By providing your personal information on that web page you will be consenting to the disclosure of your personal information as described in the Privacy Notice.

YOUR CHOICES

In some circumstances we give you choices about the ways we collect, use and disclose your personal information. If so, we may ask you to indicate your choices at the time we collect your personal information.

SECURITY

Although we take commercially reasonable measures to protect the confidentiality, integrity and security of your personal information, we cannot guarantee the security of your personal information. For this reason we urge users to take every precaution to protect their personal information while using the Internet.
SSL Protection. When you login to use password-protected areas of our Sites, we require that a secure connection between your computer and our server be established. We use an encryption technology called Secure Socket Layers (SSL). A secure connection is maintained until you leave the secure area of the Site. Although we use SSL encryption to safeguard the confidentiality of personal information as it travels over the Internet, "perfect security" does not exist on the Internet and we cannot guarantee the safety of transmitting personal information over the Internet.
Password Protection. Certain areas of our Sites are password protected. You are responsible for maintaining the confidentiality of your passwords. We have the right to assume that anyone accessing one of our Sites using a password assigned to you has the right to do so. You will be solely responsible for the activities of anyone accessing our Sites using a password assigned to you, even if the individual is not, in fact authorized by you. If you have reason to believe that your password has been compromised or used without authorization, you must promptly change it using the functionality provided on the Site.

LINKS TO THIRD-PARTY WEBSITES

This website may also contain links to websites operated by other companies, including websites operated by our third-party service providers, and unrelated third parties. This Privacy Policy does not apply to personal information collected on any of these other websites. When you access third-party websites through a link on our website, please take a few minutes to review the privacy policy posted on that site.

CHILDREN'S PRIVACY

Our website is not directed at children under the age of 13, and we do not use our website to knowingly solicit personal information from or market to children under the age of 13. If we learn that someone under 13 has provided personally identifiable information on our website, we will use reasonable efforts to remove that information from our databases.

BUSINESS INFORMATION NOTICE

This Notice explains how Sohar Flour Mills uses Personal Information about you in a business context if you are a:
- Supplier or if you represent an organization that is a Supplier;
Customer or if you represent an organization that is a Customer;
Web Users.
We refer to this as “Business Information.”

“Sohar Flour Mills” means Sohar Flour Mills, LLC in the Sultanate of Oman. “Supplier” means a current or prospective vendor, supplier, subcontractor or partner of Sohar Flour Mills. “Customer” means a customer, prospective customer or target customer of Sohar Flour Mills. “Web User” means a user of the Sohar Flour Mills internet website. “Third Party Service Provider” means a third party vendor or supplier outside Sohar Flour Mills who may have access to Business Information in providing services to Sohar Flour Mills. “Personal Information” means information relating to an identified or identifiable natural person that is processed by or on behalf of Sohar Flour Mills by automatic means.
1. WHAT BUSINESS INFORMATION DOES ARDENT MILLS COLLECT?
The type of business information that Sohar Flour Mills collects and uses depends on the particular business context and the purpose for which it was collected. It may include:
- contact details (such as your name, job title, gender, work address, telephone numbers, email address, fax numbers and so on);
- details of your relevant experience and/or academic and professional qualifications (for example, if you are employed by a vendor);
- details of your business and other interests and opinions (for example, where information is held in a Customer Relationship Management database);
- for web users, information relating to your use of the Sohar Flour Mills website;
- browsing history, IP addresses and your path through the Sohar Flour Mills website; . WHAT WILL SOHAR FLOUR MILLS DO WITH YOUR BUSINESS INFORMATION?
Generally, Sohar Flour Mills only uses Business Information for one or more of business-related purposes below:
- Negotiating, concluding and performing contracts with customers (including the provision of financial services and advice);
- Managing Sohar Flour Mills accounts and records;
- Advertising, marketing and public relations (including direct marketing);
- Market Research and competitor analysis;
- Negotiating, concluding and performing contracts with Suppliers;
- Communicating with Individuals that are, or who represent, Customers, Suppliers or Web Users;
- Operating the Sohar Flour Mills website, including the use of analytics software;
- Supporting Sohar Flour Mills corporate social responsibility activities;
- Facilitating the security of Sohar Flour Mills website, websites and other assets;
- Legal and regulatory compliance and internal control evaluations and audits (including where conducted by Sohar Flour Mills internal and external audit service providers);
- Debt administration; and/or
- Obtaining legal advice, including for legal proceedings and litigation and also in connection with the sale, purchase or merger of a business.
SOHAR FLOUR MILLS DATA PRIVACY PRINCIPLES
Sohar Flour Mills observes the following principles in relation to business information:
- We process it fairly and lawfully;
- We process it for a specific legitimate business purpose and do not process in a manner incompatible with that purpose without your knowledge and/or consent;
- We use business information that is adequate, relevant and not excessive for the purpose for which it is processed;
- We keep it accurate and, as necessary, up to date;
- We keep it in a form which permits identification for no longer than necessary for the purpose for which it was collected;
- We protect it against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access,
using appropriate technical and organizational measures; - We process it in accordance with an Individual’s rights.
WHO IS YOUR BUSINESS INFORMATION DISCLOSED TO?
(a) Within Sohar Flour Mills
Sohar Flour Mills restricts access to business information to people within the company who have a “need to know” that information.
(b) Outside Sohar Flour Mills
Generally, Sohar Flour Mills will only disclose your business information outside Sohar Flour Mills and it’s Third Party Service Providers:
- when required to do so by law;
- where necessary to engage a new Third Party Service Provider;
- in response to a legitimate request for assistance by the police or other law enforcement agency;
- to protect an individual’s vital interests;
- to seek legal advice from Sohar Flour Mills external lawyers or in connection with litigation with a third party;
- in connection with the sale, purchase or merger of a business; or
- to engage external auditors to validate Sohar Flour Mills financial accounts;
- and will only do so in accordance with any applicable local laws. EXERCISING YOUR RIGHTS
(i) Web Users, customers and those representing customers
If you would like a copy of any of your business information or if you would like to update or correct it or you would like to request Sohar Flour Mills to stop sending you marketing materials either generally or via a particular media, please contact Sohar Flour Mills.
If you have a concern about how Sohar Flour Mills has used your business information, as a first step, you should raise the concern in writing to the Sohar Flour Mills.
(ii) Suppliers and those representing suppliers
If you would like a copy of any of your business information or if you would like to update or correct it, please contact Sohar Flour Mills.
If you have a concern about how Sohar Flour Mills has used your business information, as a first step, you should raise the concern in writing to Sohar Flour Mills.
Our team will respond to you in writing within a reasonable time setting out its conclusions together with details of any remedial action that it proposes to take.